Privacy Policy

Privacy Policy for Authentic African Stays

At Authentic African Stays, accessible at authenticafricanstays.com (or any subdomain or booking platform where our listings appear), protecting your privacy is one of our top priorities.

This Privacy Policy explains what types of information we collect from visitors and guests, how we use it, and your rights regarding that data.

If you have any questions or need more details about our privacy practices, feel free to reach out to us at hello@authenticafricanstays.com.

Scope

This Privacy Policy applies only to online activities conducted through our website and is valid for visitors and guests in relation to the information they share and/or that we collect on Authentic African Stays. This policy does not apply to data collected offline or via other channels.

Consent

By using our website, you agree to the terms of this Privacy Policy and consent to the collection and use of information as described.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

We collect personal information that you voluntarily provide to us when:

• Booking a stay or experience

• Submitting a contact form

• Signing up for our email list or promotional offers

• Communicating with us directly

We also collect some non-personally identifiable information such as IP address, browser type, and pages visited for analytics and optimization.

How We Use Your Information

We use the data we collect to:

• Manage bookings and deliver services

• Provide customer support

• Personalize your user experience

• Improve our website functionality and offerings

• Send updates, promotions, or relevant content (if you opt in)

• Detect and prevent fraud or misuse of our platform

Log Files

Authentic African Stays ollows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. This data is used for analytics, site maintenance, and security, and is not linked to any personally identifiable information.

Cookies

We use cookies to enhance your experience by remembering your preferences and helping us understand how you interact with our website. You can choose to disable cookies through your browser settings, though it may affect some site features.

CCPA Privacy Rights (for California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal data we collect about you

• Request deletion of your personal data

• Opt out of the sale of your personal data (Note: We do not sell your data)

To exercise these rights, email hello@authenticafricanstays.com. We will respond within 30 days.

GDPR Data Protection Rights (for EU/EEA Residents)

If you're located in the EU or EEA, you are entitled to the following:

• Access – Request a copy of your personal data

• Rectification – Request correction of inaccurate or incomplete data

• Erasure – Request deletion of your data under certain conditions

• Restriction – Request we limit how your data is processed

• Objection – Object to specific uses of your data

• Portability – Request transfer of your data to another organization or to you

To make any of these requests, contact us at hello@authenticafricanstays.com. We will respond within 30 days.

Children’s Privacy

We do not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child has provided us with personal information, please contact us immediately and we will remove the data promptly.

Contact Us

Authentic African Stays

📧 hello@authenticafricanstays.com

🌍 www.authenticafricanstays.com

Last updated: [Insert today’s date or a desired effective date]

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information
We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Log Files 161962_1 follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons
Like any other website, 161962_1 uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

CCPA Privacy Policy (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Privacy Policy (Data Protection Rights)
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.